
I recently asked a group of business owners how much time they spend marketing their products and services and what their prefered marketing methods are. Here are some of their answers:
Megan Dougherty – www.ecoutrement.com I am a small business owner who until recently did EVERYTHING myself that needed to be done for my business. My business is an online boutique called Ecoutrement (www.ecoutrement.com), and I specialize in selling eco-friendly accessories for men, women, children, and dogs. I feel that without marketing there is no business, so leaving time to market yourself is priority number 1! I found that by spending so much time on marketing I wasn’t spending enough time on the day to day operations of my business, so I recently hired a marketing expert. I still personally update my company’s Facebook page daily, blog 2-3 times per week, and tweet every day, but I finally decided that passing off a bit of my marketing to someone who really knows what they are doing will be my best business decision yet.
Melissa Cenker www.melissadoan.com - For years I ran (and still do but no longer exclusively) my business “Melissa Doan Fine Sterling Silver” on a pretty much full time basis. While we could nearly ignore marketing and still be successful prior to 2008, when the economy turned, marketing became pretty essential.
The amount of time I had to spend on marketing this business became exponentially higher as social media gained more prominence, more social media sites came into play, and the economy continued to stay stagnant. In 2010, I probably spent about 4-5 hours a day marketing my business personally, much of the time, through social media, blogs, and in person meet and greets at events. With a previous background in marketing, it wasn’t a problem to do it myself in general, but the time it started to take really made me rethink my life and business. Rather than hire people to fulfill my own marketing needs, I took a turn in a different direction.
I took a turn away from my product based business for a while and went back into business doing marketing consulting and media relations for other companies. Most of my clients require at least 10-20 hours per week of marketing services, and could, if they had the budget, honestly use much more as things only become more complicated and competitive. Each have a different marketing plan depending on their specific business, but today, most require many hours online monitoring online brand presence and social media. I find that when done consistently well all the hour’s spent marketing can not only have the desirable impact on sales, but in today’s competitive environment are also crucial for brand survival!
Angela Martin – www.definingsuccesscoaching.com Combining my marketing efforts, I spend 10 percent of my time marketing my coaching business. At least once a week, I send out a marketing message via my social networks, e-newsletter, or by writing articles. My media kits position me as the expert that I am in career coaching and marketing, so I am top of mind for interviews. Speaking publicly gets me the exposure I need in the networking arena, and I also rely on word of mouth which is the best marketing by far. Being the sole owner and operator of Defining Success Coaching, I am the sole marketer as well (which I find fulfilling).
Bill Corbett Jr. – www.corbettpr.com Studies have shown that effective networkers spend more than 6 hours per week marketing (networking). Unproductive or unsuccessful ones spend 2.5 hours or less. This was published; I will have to get the source if you are interested. I can provide you with my tips and info on this but also connect you with real estate professionals, a dynamic payroll industry entrepreneur, and owner of one of the top franchise printing companies in the country, an author of successful networking books, and others who can provide their success stories.
Ian Aronovich – www.governmentauctions.org We are GovernmentAuctions.org, a site that compiles information about government auctions of seized and surplus merchandise from all over the country.
We market our business every single day. Marketing is a big priority in our office. As without marketing, not much else would be possible here.
The strategies that we use to market our business consist of:
- Buying relevant keywords on PPC engines like Google Adwords and consistently monitoring their performance.
- Search Engine Optimizing our site to get natural search engine traffic from relevant keywords that are typed into popular search engines
- Aggressive public relations with frequent press releases and media appearances–some of which result from our pitching of stories to specific reporters.
- Using social media (our blog, Facebook & Twitter) to build buzz about our business.
- Putting resources into our affiliate program where various publishers to send us targeted traffic in return for per lead and per sale commissions.
We currently have a staff of three people on our team that help us handle the daily workload of marketing. We are constantly marketing our business–that includes every person that works at our company (except the technical staff). In fact, more than 50% of each person’s workload is dedicated to marketing. Besides the founders of the business, there are three additional people that comprise our team.
Ted Jordan- www.funutation.com I have 4 virtual assistants that help with websites, brochures, snail & emailing. Also 3 to 4 times a month I attend my local BNI meeting (www.bni.com) a referral based marketing organization to help give my offerings visibility. We also touch base with Community Education departments nationwide torun our summer programs. This takes 30-40% of our time. In the summer this drops heavily is that’s when we reap the rewards of our marketing efforts.
Corinne Vielle – www.vielleandfrances.com I spend about 65% of my day marketing on twitter, Facebook, Google, and calling up bloggers, press, sending out press releases and also I design all of the ads and verbiage in the ads and on the social networking sites. The other 40% of my day is spent fulfilling orders, giving interior design advice to customers who need it and often write in with what chair or sofa goes great with their decor. I’m also the buyer for the products so I attend trade shows, meet with sales reps and manufactures and select products that will sell well. My day usually starts at 5am and ends about 3am or later.
Melissa Jester – www.alyciakaback.com My daily focus is primarily implementing PR/ marketing strategies to build Alycia’s brand. Alycia Kaback is a rising female producer and entrepreneur. She is founder and CEO of the “IT” Factor Productions and VIP Talent Connect, LLC, an entertainment networking company. Alycia also serves as investor and advisor to Colby Models, a recognized boutique fashion agency in NYC, and recently opened a commercial/print division called Kaback Model Management. She is currently producing two reality shows; I upload preproduction clips onto vimeo and youtube– we already have viewers in 20 different countries. To market Alycia’s endeavors, I have a blog dedicated to each of her projects, as well as several Twitter and Facebook accounts; all of these outlets are updated daily, often several times. I also send out email blasts to our list of 25,000. The rest of my time is spent organizing events to generate publicity. Currently I am organizing the NYC Women’s Empowerment Summit, the proceeds of which are being donated to the Make a Wish Foundation®. This summit will honor 15 of the most powerful women in New York, including entrepreneurs, A-list celebrities, producers, an Oscar winning filmmaker, an Emmy winning journalist, and more. These women have millions of followers and are now spreading the word about Alycia. Here is the website for the summit: http://www.alyciakaback.com/womens-empowerment-summit.
Jennifer A. Chiongbian – www.buyandsellmanhattan.com I market every single day, 7 days a week–no fail! I will continue to do so until I decide to close the doors to my real estate business. I truly enjoy, and am passionate about this creative freedom in being able to market myself and my business.
Undoubtedly, it can get burdensome when there are the mundane aspects of the business that get in the way. But I make it a point to never forget or be lazy about marketing my business. It is easily prioritized because I actually enjoy it!
I suggest to people who are not as passionate in marketing as much as I am, to find certain activities in the marketing aspect that they actually enjoy doing; so it is easier for them to be able to stick to it.
I make sure to get at least 1-3 marketing items a day off my desk. When I have slow periods, I think of what else I can do for my business. It doesn’t matter if it is one blog that is posted to my website, a real estate blog community and to my Facebook. That will count as 3 items. If I am not out showing or dealing with client questions or concerns, you can bet your bottom dollar that I am marketing.
Hands down, I love doing it myself because I know it is up to the standard of what I expect in terms of the quality of my brand image.
Mary Cornell – www.marshmerries.com Although it takes discipline I try to spend at least 10 hours a week marketing. How much I market directly effects my sales so it is critical that I don’t neglect it. I believe marketing it so important that I do it myself, I would rather pay someone to help me with other tasks so that I can find time for marketing. Marketing tactics::
* Facebook ads
* Facebook
* Email campaigns
* Reaching out via email and phone to wedding and event planners
* Reaching out to bloggers
* Checking HARO everyday = )
* Commenting on food/event blog sites
* Sending samples to food writers, bloggers, event planners, office administrators
* Supplying products for charity events – door prizes, silent auctions
* Setting up and table and sampling at local community events
* Carrying Marshmerries wherever I go and giving samples to people I meet – hairdressers, bankers, new acquaintances
Fredrick Nijm – www.addoway.com I don’t think there is a time of the day where we are not marketing our business especially as a small business startup. I am the CEO and I spend 99% of my time marketing our business. With little to no funding for marketing right now, I spend most of my time on Facebook, Twitter, blogging, forums etc trying to reach out to the community. We have attracted ambassadors since we launched 1 year ago and we have noticed them sharing the existence of Addoway with everyone they meet.
The goal is to make sure that every question is answered; every thank you is commented on and every single person feels that we are there for them. We don’t have any staff for this, so this is my duty. I use Hootsuite to monitor different channels and to make sure I am not missing any conversations. I also have Google alerts for Addoway keywords, so if someone is mentioning us in a blog or forum I will know about it and can visit and comment etc. Its very time consuming, but its all we have. Time can be your friend and it can also be your enemy. If you want to succeed, then you have to have patience and know that its going to be hard work, but in the end you will be successful. No one achieved greatness in their life because it was easy.
Donna McDonald – www.donnamcdonaldauthor.com As a newly published Indie author of three contemporary romance ebooks, I found your query interesting. I know little about this part of business and am currently training myself in marketing. This is my second entrepreneurial business, but the first one where I’ve had to put so much into selling myself and my product. My distributer, Smashwords, provided a marketing guide with tips that I have been reading and following. I am reading everything I can from every online expert I can find. As a recent start-up, my budget for advertising is $0, so everything I do has to be both free and able to be done by myself. I spend an average of 40 min to an hour a day doing social media work and answering emails. Once a week, I spend an hour or two trying to add more links back to my work and ebook retailers.
Since the launch of Dating A Cougar (Book One of Never Too Late Series) on March 12, 2011, I have seen over 4600 downloads at Smashwords and have received 10 reviews. I priced this first book as “free” to garner this level of attention. Sales of Books 2 & 3 continue to rise. I have plans to launch additional for sale books this month and next. I don’t think the largest percentages of people finding my work are “accidental hits”. Instead, I think they are driven to my work by seeing me in various places. For example, my cover artist featured my book covers on her blog and several readers found me through her. Marketing for me is about making good links and trails for those who might be interested. This takes a lot of work and it is certainly not as fun as the writing itself. However, I will continue to do the daily online marketing tasks hoping that ultimately they will pay off with sales and more downloads.
Morgan Padway – www.ipsjobs.com Marketing is a key piece of our business. We have been around for 40 years, but face fierce competition in our marketplace. We are a recruiting firm that specializes exclusively in the insurance industry. I would say that I spend a minimum of 30% of my time marketing my business. We recently overhauled our website and included a new careers page. We also send out a quarterly newsletter, and semi-yearly surveys. In addition, we advertise our open positions on multiple internet sites and through my professional association. We maintain Facebook and twitter pages, and aim to update content 3 times per week.
I attend at least one networking event per month, usually hosted through the professional association that I belong to or a handful of others in the area. We also attend trade shows. This year we will participate in 4. I do all of the face to face marketing personally, although sometimes I will bring along an additional staff member.
The only work we send “out of house” is the SEO for our website. Our SEO team builds links for us and is working on optimizing our website content. I am currently partnering with them to get a blog going.
With all of these different channels covered, plus 40 years in business, we have managed to build name recognition and weather the recession which forced 2/3 of our industry out of business.
Michael Y. Brenner – www.ideagency.net As a leadership consultant running a one-man operation, marketing my services and products is absolutely the life blood of my business. As such, I spend several hours a day promoting my services. Of course, it has always been imperative to market one’s business in a way that makes it stand out from the crowd. In today’s crowded marketplace, however, I find that doing so is even more critical – thanks largely to social media’s ability to connect huge numbers of people faster and more efficiently than ever before. Traditional marketing methods, while not entirely irrelevant, are becoming increasingly obsolete in a world of Facebook, Twitter and LinkedIn. While I only use one of those technologies to promote my business (LinkedIn), I make ample use of other avenues. I use the Google search function to uncover speaking and article-writing opportunities. I solicit queries from reporters and bloggers looking for subject matter experts. I even send out personalized letters (yes, by mail!) to people I’ve identified as potential clients. It’s a lot of hard work and it’s easy to get discouraged. The key is to utilize a variety of promotional avenues, set yourself a daily goal regarding time spent marketing, and keep your chin up!
Rebecca Berneck – www.officeheads.com I realize the importance of marketing, but agree that it is a tough task to carve out time to focus on it. I started my company by building a strong brand image through a great name, logo, collateral, and a professional website. Outside of the launch, I focus on word-of-mouth and social media marketing. Regarding social media, I outsource to the folks who provide the same exact service to my Officeheads clients. They create the social media calendar, interview me regarding the messages I want to communicate, and draft the communications pieces. Once done, they forward the content for me to edit and approve which takes me about an hour every two weeks. Lastly, they schedule the posts to adhere to the marketing calendar. BRILLIANT! I get to reply to the responses to my posts and my keen writers do the rest. The replies and the interviews take an additional 4 hours per month. I have found that in the 5 months we’ve been implementing a social media campaign, we’ve broadened our reach from our extremely local focus through word-of-mouth.
Regarding word of mouth, I am a member of one chamber of commerce, one entrepreneurial think tank, and one business owners strategy group. I devote 7-10 hours per month with the Chamber of Commerce primarily due to also being on the board of directors. Again, my reach has broadened to much different companies and more importantly, the levels within those companies compared to those who simply attend the networking events. An added bonus is being closer to the pulse of my community, Evanston, IL. I’m more involved and now play a stronger role in the community in which I live. I devote 2 hours per month or so to the entrepreneurial think tank, and get to help aspiring business owners make it through the struggles of growing a business. This is also what I do in my business, but rather than hard sell, I use this opportunity to build relationships and keep sharp on my skills. With that intent, I’ve gained the type of clients I love to work with; smart and passionate entrepreneurs who will do what it takes to succeed. Lastly, I devote 3 hours per month in my business owners strategy group. I bounce my ideas of growing my organization off of them, and they keep me honest by assigning goals that I need to accomplish outside of the group. Another nice soft sell opportunity that has increased my business while making it stronger.
Casey Halloran – www.vacationscostarica.com I am the Chief Marketing Officer for an online travel agency in Costa Rica. We offer high end, customized vacations and I’m tasked with our everyday marketing. The business began as a 2-person start up, founded by two recent grads (me and by buddy Tony) who moved to Costa Rica in 1999 and met as
roommates. Today we are now the largest agency in Costa Rica, with over 50 staffers and annual sales of $12MM. One of the major reasons for our success is the fact that even as we’ve grown, I remain
obsessed with our marketing.
As a small biz owner and former consultant, I know how easy it is for an entrepreneur to be distracted by the gazillion other urgent needs of a small business. Despite those pressures, I make it a point to
carve out time to review our key marketing stats every single day. Because we are an Internet company, that means employing SEO, Cost Per Click, Email Newsletters, Blogs and other guerrilla tactics to attract
customers. No marketing = no customers = nothing else matters.
Mari Luangrath – www.foiledcupcakes.com I own Foiled Cupcakes, Chicagoland’s only exclusive online cupcake order and personal delivery service.
I took a huge risk relying on social media, especially Twitter, and word of mouth as our main marketing strategy and have experienced great success. I tweet…a lot (40 times a day sometimes). I say hello, I thank people. I tweet about events and introduce people. I ask questions and actually read other people’s tweets. I use Twitter to meet real live people.
In today’s business climate, communication is the most important factor in success or failure. If your communication is not timely and responsive, interactive and fun, your business will not be able to compete.
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